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2019
Patient Portal Engagement at a Pediatric Office
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2019
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Patient Portal Engagement at a Pediatric Office
DelGrosso, S. (2019). Patient Portal Engagement at a Pediatric Office: Reasons Why Individuals Are Not Using the Patient Portal.
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Title
Patient Portal Engagement at a Pediatric Office
Abstract
This descriptive study explores the reasons individuals bringing their child(ren) to the pediatric office are not using the patient portal. There was negligible use of the patient portal as shown by a retrospective review of data usage reports via the eClinicalWorks software. Additionally, staff reported that they still answered many calls for information (immunization records, lab results, medication refills, appointment scheduling, and care-related questions), all of which were easily obtained through the portal. The objective of this study is to determine the reasons why individuals bringing the child(ren) to a rural pediatric practice in Central Pennsylvania are not using the patient portal.
Date
2019
Details
Title
Patient Portal Engagement at a Pediatric Office: Reasons Why Individuals Are Not Using the Patient Portal
Creator
Subject
Pediatrics - Data processing, Communication in pediatrics, Parent and child, Electronic dissertations
Description
This descriptive study explores the reasons individuals bringing their child(ren) to the pediatric office are not using the patient portal. There was negligible use of the patient portal as shown by a retrospective review of data usage reports via the eClinicalWorks software. Additionally, staff reported that they still answered many calls for information (immunization records, lab results, medication refills, appointment scheduling, and care-related questions), all of which were easily obtained through the portal. The objective of this study is to determine the reasons why individuals bringing the child(ren) to a rural pediatric practice in Central Pennsylvania are not using the patient portal.
Publisher
Contributor
DelGrosso, Sherry (author), (Meg Larson) (Thesis advisor), (Jill Rodgers) (Committee member), (Monty McAdoo) (Committee member), Clarion University of Pennsylvania (Degree grantor), Edinboro University of Pennsylvania Department of Nursing (Degree grantor)
Date
2019
Type
Text, Dissertation/Thesis
Format
electronic
Identifier
clar:408
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author