Standardization of Operating Room/Intensive Care Unit Hand-offs
Dr. Debra Minzola
Bloomsburg University of Pennsylvania - Department of Nursing
Hand-offs in healthcare are a tool to ensure essential patient information is properly communicated as responsibility of a patient is transferred from one provider to another. Inpatient hand-offs are often performed separately by nursing teams and medical teams, and both are frequently pressured by time constraints. Some of the most vulnerable patients are those transferred between the operating room (OR) and the intensive care unit (ICU). However, The Joint Commission (2012) has acknowledged that communication breakdown is a major contributing factor in nearly 70% of adverse medical events. The purpose of this quality improvement project was to determine whether the implementation of a structured, standardized hand-off process between OR and ICU teams resulted in increased staff satisfaction scores.